There are times when passengers commit mistakes during the booking procedure and submit their reservation form with an incorrect or wrong name. As a result, they get the same information printed on their flight ticket, and this is where the problem begins. Fortunately, Avianca Airlines recognised such situations and provides a customer-oriented name change policy for travelers.
The Avianca name change policy gives flexibility to passengers to fix a misspelled name on the ticket. To enjoy the advantages of the policy, you must get familiar with its rules and guidelines, applicable fees, procedures, and more.
Avianca Airlines name change policy lets passengers correct simple name errors, like typo mistakes or misspellings of the name, usually for free or for a nominal fee. Also, you can change a name under certain specific circumstances, such as marriage or divorce, by providing legal documents to justify the change.
The airline requires its passengers that their name on the ticket appear correctly and must match the name on their passport or official ID. As per the Avianca name change Policy, the airline might restrict travelers from boarding their flight in case of any discrepancy in their name. Therefore, you must fix the errors in your name on the booking before the flight departure.
Here are the rules and guidelines you need to adhere to:
There can be several reasons for travelers to amend or change names on tickets, like typographical errors, inverted names, or legal compulsions. Hence, it becomes crucial for passengers to know what types of name modifications they request under the Avianca name change Policy. Let's take a look:
For fixing or changing a name on the flight booking, you might need to present some valid document as proof. Before proceeding with a name change request, you must keep the following documents handy.
The airline provides passengers both online as well as offline options to place Avianca change name on ticket request. In the following sections we have discussed all the legitimate options you can pick from to place your request.
Follow the name correction procedure below to rectify minor errors in the name online via the airline’s web portal.
If you find the online method daunting, you can simply call the Avianca Airlines customer service at 1 (866) 919-0081. Furthermore, dial +1-800-633-0441, to get in touch with a flight expert and get your problem resolved right away.
The airline does not charge a name change fee if you amend the name within 24 hours of reservation. After the 24-hour risk-free period, the Avianca name change fee might apply based on your fare type and request time.
Here is a detailed analysis of the fee:
| Flight Booking Time Window | Economy Class (in $) | Business Class (in $) |
|---|---|---|
| 60 days prior to the departure | 100 | 75 |
| 30 days prior to the departure | 150 | 100 |
| 15 days prior to the departure | 200 | 125 |
| 24 hours prior to the departure | 250 | 150 |
The airline allows travelers to change their last name on the ticket only in case of marriage, divorce, or any other legal compulsions. To request Avianca change name, you must contact the airline’s customer service and provide legal documents like a marriage license or court decree to justify a name change marriage or divorce.
No, as per the Avianca name correction guidelines, tickets cannot be transferred to another person. You only correct spelling mistakes or change passenger names in case of legal obligations such as divorce or marriage. However, if you still need to change the ticket ownership, you must cancel and rebook a new ticket with a preferred name.
No, as long as your first and last names are precise and match your passport or government-approved ID, you don’t have to add a middle on the ticket. However, if your passport or official ID reflects a middle name, you can add it to your ticket under the name change policy. You may have to pay the Avianca name change fee together with the fare difference, if any.
You can reach out to the Aviance Airlines customer service at 1 (866) 919-0081 and place your name change/correction request. Furthermore, call a consolidation desk at +1-800-633-0441 to get immediate assistance.